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Bookings Officer

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28 hours per week


York Minster’s Bookings Department are looking for a new Bookings Officer to join their team. This is an excellent opportunity for a detail-oriented individual to develop their administrative and customer service skills to the highest standard, working within a close-knit team to deliver a world-class service to all who enquire about the Minster.

The Bookings Officer will handle a wide variety of enquiries and bookings for individual visits, events, schools, and groups. They are the main point of contact from enquiry to visit, and will work closely with the wider Visitor Experience Team to shape an amazing visitor experience. The Bookings Officer will also be responsible for generating reports, liaising with the Finance Department after visits, and will become a confident user of the Minster’s bookings system and scheduling software.

The ideal candidate will have some customer service experience, excellent attention to detail and an ability to deliver a consistent standard of work in a busy office environment.

For more information and to apply please download an Application Pack and download and complete an Application Form, Equality & Diversity Monitoring Form, and a Confidentiality Declaration Form. Please send all completed forms to jobs@yorkminster.org.

If you require any of the above forms in a Word document format, please email jobs@yorkminster.org. 

Completed forms should arrive no later than 23:59 on Monday 25 September 2023. Interviews will take place in the week commencing Monday 2 October 2023.

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