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Visitor Experience Manager

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£24,584.04 per annum, 37.5 hours per week.

Working for the Chapter of York is a unique opportunity to become a part of history. York Minster has stood for hundreds of years and by joining the Visitor Experience team, you have the chance to become a part of this wonderful heritage.

We have a permanent vacancy within our team of Visitor Experience Managers (VEMs). The VEMs lead and manage our team of Minster Hosts and share day-to-day management of our visitor operation, playing a vital role as York Minster welcomes visitors for services, general visiting, and events.

Do you:


If so, we would like to hear from you.

The successful applicant will have experience of leading a team, a proven commitment to excellent customer service and the ability to remain calm under pressure. Experience of working alongside volunteers would be advantageous.

To apply please download an Application Pack and download and complete an Application Form, Equality Diversity Monitoring Form, and a Confidentiality Declaration Form. Please send all completed forms to jobs@yorkminster.org

Completed forms should arrive no later than noon on Tuesday 4th October 2022. Interviews will take place on Wednesday 12th October 2022.

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